Insights That Matter to Business Leaders

Universal Access to Technology and Its Implications for Sustained Competitive Advantage

By Noel Lorenzana Each year, the World Mobile Congress (WMC) in Barcelona attracts an average of 80,000 attendees, that’s over 160,000 pairs of eyes exposed to the latest innovations not only in mobile telephony, but also in AI, cloud, cybersecurity, digital platforms, and beyond. It's where most people first encounter emerging technologies like 5G, 6G, generative AI, and advanced cloud infrastructure — long before they become commercially widespread. At WMC, the world’s top tech companies set up massive booths...

The Hidden Cost of Outdated Communication Tools (and How to Fix It)

By Raisa Kim Why the old way no longer works I’ve worked with enough brands to know: just because a system “still works” doesn’t mean it’s helping. Outdated communication tools are like old furniture — they take up space, they’re expensive to maintain, and they’re quietly costing your business more than you think. 1. Lost Revenue Every missed or dropped call is a missed sale. Service businesses: Prospects move on to competitors after one failed connection. Retail:...

The Competitive Edge: Cloud Communications for Businesses

By Raisa Kim Competition today is changing As a customer, I’ve felt the frustration of a call that never gets answered. The missed delivery confirmation. The store inquiry that goes nowhere. The hospital line that keeps ringing. For businesses, every one of those moments isn’t just an inconvenience — it’s a lost opportunity, a broken connection, and a dent in customer trust. “Missed calls = missed sales. Telavi Cloud prevents both.” This is why businesses today don’t just...

CEO Speaks: Digital Transformation and the Race for Speed

By Raisa Kim Winning a customer today often comes down to just a few seconds. Either they get the answer they need, or they move on to someone else. We’ve all felt this first-hand — being stuck on hold, bounced between departments, or told “the system is down.” Small blockers like these may seem minor in the moment, but they add up to lost trust, lost opportunities, and ultimately lost business. To explore what true digital transformation really means...

10 Reasons to Shift to Cloud Office

There are a lot of misconceptions about shifting from legacy or on-premise to cloud communication systems. As a result, companies are left to settle with outdated solutions and cannot fully support business needs. But shifting to the Cloud office is necessary for business continuity, and there are many reasons to make that change. Here are some important reasons why companies should make the change and shift to Cloud office. 10 Reasons to Shift to Cloud Office

Unified Solutions To Save Money In The New Normal

The pandemic has changed so many things including the way companies operate. Edric Mendoza, self-titled change-maker, entrepreneur and former news anchor of ANC’s “On the Money”, shares the top financial problems companies faced at the start of the pandemic. The first is people. Businesses had to make sure their employees as well as their customers were safe. They had to consider the protocols and the expenses related to healthcare. Second is logistics. Companies had to carry on maintaining overhead costs,...

How to Collaborate Productively in Any Work Set-up

Collaboration is the key to a productive and continuous business environment. With remote work at the forefront of current work setups in most companies, collaboration is the key to a productive and continuous business. It is a sustainable workflow that can impair the in-office setup to a flexible working environment where every worker can thrive for business success. But how can one collaborate well in a remote environment? This might pose a problem when technology was not as advanced as...

What is Telephony and How Does it Help Productivity?

Top 6 Best Features in a Unified Communications Platform